10-16-2012, 08:51 PM
Hey does anyone have any experience with loomis's warranty? I have a rod I need to send in to get a tip section fixed/replaced.
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10-16-2012, 08:51 PM
10-16-2012, 09:58 PM
Although loomis is an excellent product I have heard nothing but bad experiences lately regarding service and warranty.
Looks like if it is older than a year, it is not even covered any longer.
[url "http://www.gloomis.com/publish/content/gloomis_2010/us/en/fly/support.html"]http://www.gloomis.com/publish/content/gloomis_2010/us/en/fly/support.html[/url]
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Looks like if it is older than a year, it is not even covered any longer.
[url "http://www.gloomis.com/publish/content/gloomis_2010/us/en/fly/support.html"]http://www.gloomis.com/publish/content/gloomis_2010/us/en/fly/support.html[/url]
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10-17-2012, 12:00 AM
A couple of years ago I had a Loomis rod break and I paid a $50 fee + shipping and received a new rod. It was easy and painless. I don't believe this type of service is supplied any longer.
Last year my dog broke a St. Croix Legend Elite casting rod by getting tangled in the line. I sent an email to St. Croix and told them the circumstances. They sent me a prepaid mailing label with which to return the rod to them. I did so and received a brand new rod a week later. Needless to say, I'm a great fan of U.S. made St. Croix rods. They're great rods and a company that backs up their products.
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Last year my dog broke a St. Croix Legend Elite casting rod by getting tangled in the line. I sent an email to St. Croix and told them the circumstances. They sent me a prepaid mailing label with which to return the rod to them. I did so and received a brand new rod a week later. Needless to say, I'm a great fan of U.S. made St. Croix rods. They're great rods and a company that backs up their products.
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10-17-2012, 01:21 AM
Talk to Brad at Community True Value in Murtaugh 432-5454, he'll guide you in the right direction.
Tight Lines
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Tight Lines
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10-17-2012, 03:17 AM
It used to be no questions asked and it would be replaced, but after Shimano bought the business I have heard it is not that way over the last few years. I have heard that they will always say it is not a warranty issue and not stand behind it like they once did. This is all hearsay as I have never had to warranty any of my rods. Would love to hear how it goes.
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10-17-2012, 03:30 AM
just 3 week ago i had a local tackle shop send in my g3 model i think, they told me the same story you are hearing on this board and said 30-100$ for a replacement possible.
we sent it in and TA-DA new pole no cost covered by warranty..good for me... the way i looked at it was a new pole for 100 and never by from them again or they fix it.
but i will probably spend my money on another brand next time anyway...
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we sent it in and TA-DA new pole no cost covered by warranty..good for me... the way i looked at it was a new pole for 100 and never by from them again or they fix it.
but i will probably spend my money on another brand next time anyway...
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