05-01-2020, 02:47 PM
I'm a Amazon Prime subscriber, I don't use any other benefits of the subscription which I have no interest in but only the 2day delivery. When I order Amazon they almost immediately respond thru my email acknowledging the order as they have always done.The complaint I have now it takes a week just to get a delivery date which is I'm put on the same list as non Prime subscribers. And that delivery date goes beyond another 2weeks with no confirmation of shipping. I know they are doing this as an essential delivery basis but enough is enough. I'm paying for Prime and it turns out Amazon is breaching my contract without compensation. I then called their 800 number and all I got was a recording explaining their situation and Amazon was not taking calls as recording ended with call. At this point my only recourse is to cancel my subscription now that it is due for renewal. After I cancelled my subscription I received an article from a friend which I attached. I will more than likely renew my subscription at a later date when business resumes more normal. Under normal circumstances I will let the annual subscription cancel and when I do renew its when I have an order which could be 2mo later making sure I get year to date Prime service. BTW, already had one Prime delivery never received that started back on Mar 26 and after 2 updates over a 3wk period final notice was lost in delivery system. They honored money returned policy.