07-16-2009, 04:40 AM
A couple months ago I bought a St. Croix 9ft 5wt. I love the rod, but managed to crack the connection of the first eye. As I don't have a file room for receipts I was worried about them honoring the warranty. I hopped online and was floored by there policy's. They actually have a program where you can pay the difference between your current rod and what ever upgrade you want (plus a depreciation cost). I think their attitude and philosophy just might make me switch my other rods out down the road...when the time comes. If it is not yet obvious I was impressed.
FYI I don't work for St. Croix. My wife and I use the heck out of a GL3, Ugly Stick, and Berkeley lighting. The Berkeley has been a disappointment.
Anyone find a similar policy with another company? good experience/ bad experience? Hopefully this helps some of us picky folks narrow down the options and weed through all the fluff.
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FYI I don't work for St. Croix. My wife and I use the heck out of a GL3, Ugly Stick, and Berkeley lighting. The Berkeley has been a disappointment.
Anyone find a similar policy with another company? good experience/ bad experience? Hopefully this helps some of us picky folks narrow down the options and weed through all the fluff.
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