10-15-2012, 09:07 PM
Big shoutout to Justin and Evan at Allen Flyfishing. I have had an Allen Triut reel on my back-up rod for over a year, had an issue with the drag last November, sent it in and a new drag was installed and sent back within a few days. I bought two Alpha reels for my saltwater rods and took them to Florida with me last month.
My 7/8 performed flawlessly landing fish after fish, my 9/10 I discovered had an issue with the housing bracket not sitting in the spool groove and my running line would slip through the gap causing it to foul so the 9/10 didn't get much action.
Upon my return home I spoke with Evan and sent the reel to Justin, Justin sent a new reel plus my old spool, so basically I now have an extra spool for another line. It is that kind of service that keeps companies in business and continues to help them grow.
I know some on here are fans of Allen and I am preaching to the choir, but that was some great service. I think my next rod will be an Allen.
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My 7/8 performed flawlessly landing fish after fish, my 9/10 I discovered had an issue with the housing bracket not sitting in the spool groove and my running line would slip through the gap causing it to foul so the 9/10 didn't get much action.
Upon my return home I spoke with Evan and sent the reel to Justin, Justin sent a new reel plus my old spool, so basically I now have an extra spool for another line. It is that kind of service that keeps companies in business and continues to help them grow.
I know some on here are fans of Allen and I am preaching to the choir, but that was some great service. I think my next rod will be an Allen.
[signature]