11-24-2003, 08:54 PM
Thanks, Kent, for the phone number. This Quantum reel, the Accurist, has given me problems from the get go. It never did seem to cast just right so I took it apart and found some of the cogs on one of the plastic gears were out of shape. I called Quantum because the reel is guaranteed for a year, but because I didn't save my receipt (I had it somewhere, I just couldn't find it) they would not do any warranty work on it. The customer service lady was having a bad day cuz she seemed ticked off that I would even ask for their help. Needless to say, no more Quantum products for me. I even wonder if the reel is worth fixing. I'll give Earl a call. Thanks again.