07-07-2020, 11:01 PM
(07-06-2020, 02:31 AM)Anglinarcher Wrote: A couple of customer complained today that they took the on-line course but they could not get the payment link to work (7.5.20). Has anyone heard if the system is working yet?
Just got off the phone with the UDWR and ask them the question you asked, they said there is no problems with the payment link working, in all cases it has been user error as to why they can not get it to work. You can tell your customers that they can call the local DWR office and they can have someone there walk them through the problem. He said the biggest issue they are seeing is that people are not putting in their birthday and customer ID at the end of the on-line course. If they fail to put that in, the payment link will not work. Hope that helps but it's best to call the UDWR, if they have any other questions.