07-22-2013, 03:16 AM
Your lucky you bought from Cabellas, which gives full refunds. You've tried 2 approaches, so time to ask for a refund.
Pon
[quote Tjk] Recently decided to get into fishing from a toon so i bought a creek company sport lt toon from cabela's.After inspecting it at home i found problems with rust in every piece of it's steel frame as though it was stored horribly.
Cabela's was good enough to offer a replacement frame (from the same place the other was stored so i declined) instead i opted to contact Creek Company personally.Well after explaining the situation to their cs rep i was assured their product new from the cabela's store shouldn't have had this issue.Their response was to send me a frame,a used frame which like the other was showing rust.
I have yet to launch this thing but creek company just doesn't seem to care about their customers it seems to me so before even getting it wet i may just return it for a refund.Thoughts?[/quote]
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Pon
[quote Tjk] Recently decided to get into fishing from a toon so i bought a creek company sport lt toon from cabela's.After inspecting it at home i found problems with rust in every piece of it's steel frame as though it was stored horribly.
Cabela's was good enough to offer a replacement frame (from the same place the other was stored so i declined) instead i opted to contact Creek Company personally.Well after explaining the situation to their cs rep i was assured their product new from the cabela's store shouldn't have had this issue.Their response was to send me a frame,a used frame which like the other was showing rust.
I have yet to launch this thing but creek company just doesn't seem to care about their customers it seems to me so before even getting it wet i may just return it for a refund.Thoughts?[/quote]
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